Frequently Asked Questions
Everything you need to know about your FUGAZI experience.
How long will it take for my order to arrive?
Domestic orders typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days. You will receive a tracking number as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that limited edition drops may have specific return restrictions mentioned on the product page.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a more tailored silhouette.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Afterpay in select regions.
Are your products ethically manufactured?
Yes, FUGAZI is committed to sustainable practices. We partner with fair-trade certified factories that ensure safe working conditions and fair wages for all artisans involved in our production process.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team. After this window, the standard return process applies.